Wednesday, March 30, 2016

iPhone photos show up as unplayable Videos when backed up to Google Photos

It's been a few years since I've posted anything. Today I decided to start posting answers to problems I have had. This is one I could find no reference to in a goole search.

I just got a new iPhone, and took some photos. I was replacing a Samsung Galaxy Note 4, which was started to crap out on me. It was a great phone, and not I don't prefer Apple over Android. I like them both.

I used Goole Photos, because they give you UNLIMITED storage!  If you let them compress the photo. The compassion clarity loss is not noticeable unless you are a professional photographer.  They also allow short videos for free!

Here is the link to Google Photos for the iPhone.

https://itunes.apple.com/us/app/google-photos-free-photo-video/id962194608?mt=8

Quote from google drive:

Space used depends on your storage setting and which product you use
Items uploaded via Google Drive count against your storage quota, regardless of size.
Items uploaded via Google Photos:
Don't use quota if they're stored in "High quality."
Do use quota if they're stored in "Original quality."

I use this instead of Apple's iCloud, since I only get 5GB free, and it fills up quickly. I have about a thousand photos on goole photos, and I am currently at 111mb of my 15gb, for free.

Well, the problem I found:
The photos from the iPhone show as unplayable videos in Google Photos.

Well, i searched google a few minutes and found nothing. I went into my photo app on the phone, and edited the photos, and i got a message stating they were LIVE photos. Editing them made them regular jpegs.  Then I remembered Apple touting their new "Live" photos, which is their proprietary term for a gif. By proprietary, I mean they will not open in google photos, and they still have the jpg extension.

Once I edited them, they worked fine with Google photos. I opened my camera app, and saw in very tiny icon in the top middle. If it is yellow it is taking a LIVE photo {A gif}. Touch the icon and it will turn white, and pictures will then be a regular jpeg.  Here is a screenshot of the icon:


I don't know how they expect someone to intuitively know that turns on and off the live function!


Well, problem solved and money saved.


I had one of the less technically inclined people at work tell me the other day,

"I got to buy me some more cloud, i don't have room for my photos on my phone!"

"What? Let me see your phone."

Well, he was really confused by the terminology used for various methods of storage.
He had a few gigabytes of memory left on his phone. I think he was paying Verizon to backup his photos! I met a few people who pay 400 to 500 dollars a month for a cellphone, due to a lack of technical knowledge.

Thats not to say they are not smart people, they are simple being taken advantage of by unscrupulous  companies.

I spent a few minutes explaining it to him, hopefully he took advantage of google photos.